| 1) |
What is your overall satisfaction with McMillian & Associates, Inc. tax credit services? |
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| 2) |
How satisfied are you with McMillian & Associates, Inc. services in the following areas? |
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Quality |
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Usage Experience |
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Ability to meet needs |
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| 3) |
How satisfied are you with your business relationships with McMillian & Associates, Inc. in the following areas? |
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Flexibility of terms and agreements |
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Service experience |
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Support and relationships |
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Repeat service experience |
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| 4) |
How easy is it to use the MCA System? (1 being the most difficult and 10 being the easiest) |
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State |
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Federal |
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| 5) |
Please rate your billing experience with McMillian & Associates, Inc. |
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Ease |
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Timeliness |
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| 6) |
How effective/useful have the McMillian & Associates, Inc. Federal Tax Credit Quarterly reports been? |
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| 7) |
How effective have the quarterly reviews been for your Retraining Tax Credit Project? |
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| 8) |
Would you recommend the McMillian & Associates, Inc. services to someone else? |
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| 10) |
How often do you interact with a McMillian & Associates, Inc. representative? |
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E-Mail |
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In-Person |
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Phone |
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| 11) |
Would you or your company be interested in learning more about McMillian & Associates, Inc. Partner Services? |
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| 12) |
Have you experienced any problems using McMillian & Associates, Inc. services?
If yes, proceed to next questions. If no, skip next questions |
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| 13) |
Were the problems solved to your complete satisfactions? |
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| 14) |
Please provide any general feedback on McMillian & Associates, Inc. and its services. |
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